[Supreme]

I want to share my experience of having my driver and passenger windows tinted.

The van was in my possession for only 15 hours. Windows clean, no scratches.
I took it to a local business. They made a template from the exterior side of the window and use the
glass as a cutting board for quick cuts on the film. When I left, the light
hit the scratch caused by the Olfa/Utility knife that was about 3" long.
I told the technician and he said it was there before, caused by a sticker that was there, etc.
He will not take ownership of the scratch. After talking with him extensively, he offered
to pay for the window to get buffed out. I don't think so. I also found an identical scratch
on the other window from their same technique. The scratch is deep enough to catch your fingernail.
Don't let this happen to you. Take pictures of your window beforehand and let them know not to cut on top of the glass.

 

[Demp223]

Extremely common with cheap inexperienced tint companies that use your glass as a template as opposed to precut pieces from a database or an experienced tinter that knows how to trim to fit. Any credible company would have pointed out the scratch during walk off inspection prior to work of it was there as they claimed. Sorry to say but you went to a hack shop and I wouldn't be surprised if your tint was lowest grade that will be faded in a year or two.

 

[Supreme]

You're correct. That's my assessment. It would've happened to any car.

 

[PatrickBailey]

The same happened to my car yesterday.:|

 

[GLJoneson]

I own a tint shop we only use 3M tint . that job was done by a some knuckle head who should not be around windows yet .. He should be a what we call a set up position. not a cutter.. That glass is done and should be replaced..