Awful service
Thats really bad, terrible unacceptable service. Did they take it back, pressure wash the whole thing, detail it and replace the hood liner as you asked ?? My brother took his mercedes E320 in for service, they never fully tightened the sump plug and as a result, oil leaked, and stained, on to his block paved drive. When he complained, they sent a guy out, he cleaned it, and removed the oil stain, Later my brother checked, he was happy that the stain was gone, but complained that he now had a clean area on his drive which didn't match the rest, believe it or not they sent the guy out and he cleaned the whole lot !!
Thats really bad, terrible unacceptable service. Did they take it back, pressure wash the whole thing, detail it and replace the hood liner as you asked ?? My brother took his mercedes E320 in for service, they never fully tightened the sump plug and as a result, oil leaked, and stained, on to his block paved drive. When he complained, they sent a guy out, he cleaned it, and removed the oil stain, Later my brother checked, he was happy that the stain was gone, but complained that he now had a clean area on his drive which didn't match the rest, believe it or not they sent the guy out and he cleaned the whole lot !!