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knocking on steering column

13435 Views 13 Replies 6 Participants Last post by  okmate
So I've had the call today to tell me my van has been repaired following water Ingress Into the ecu resulting in new ecu and wiring harness
While in the main dealer I asked them to investigate a knocking on the steering rack. When parked up with the engine off if I turn the steering wheel left to right quite quickly I can hear a knocking sound both ways. This to me seems as if there may be play in a bush or some from of knuckle joint. Anyhow, I've been advised via the technician this knocking is normal and consistent with another nv200 they have in the workshop. I.e they both make the same noise
Question is does anybody else have this knocking sound when doing the same thing or is somebody trying to pull the wool over my eyes here ??
Thanks in advance
Phil
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I have some knocking in the front suspension/ steering when driving. It's noticeable when I go over some bumps, at both low speed and high. I dont notice anything physically wrong with the steering, but I find it rather ridiculous that a knocking noise as noticeable as what I hear is an intended function of the design. If so that's just crap engineering. I havent gotten the van on a lift yet, but once I do I am going to see if there is anything loose.
So I have checked with an old work colleague who's company have 14 Nv200 vans in their fleet. It would appear out of 4 he has tested today all of them have a knocking/thud when turning the steering wheel side to side quickly when stationary ??
I put my vehicle up on a lift today and I could not find any loose suspension arms or components. I pulled on every suspension component connected to the front axle and nothing moved when the vehicle was off the ground. So in other words, I was unable to find anything that was loose that was visible under the vehicle without disassembling anything.
I've also had this problem when turning the steering wheel, as well as going over bumps etc. Dealer installed strut mount spacers and the noise is gone. There's a dealer bulletin out for that particular issue.
thanks for that mattz i will speak with them tomorrow when i collect from dealer.
I've also had this problem when turning the steering wheel, as well as going over bumps etc. Dealer installed strut mount spacers and the noise is gone. There's a dealer bulletin out for that particular issue.
do you know if it's an active recall? My van is out of bumper to bumper warranty, and I am not paying for jack, so I am curious if it could still be covered or not.
Unfortunately it's not a recall. I was 500km over my warranty, but dealer did it at no cost.
so... no further action being taken by the main dealer. I might give customer service a call to see if they are aware of any instances or repairs being undertaken
The attitude of most dealers toward their clients is unfortunate. Here's a copy of my invoice, with portion highlighted pertaining to the strut spacers.
Matt

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I've also had this problem when turning the steering wheel, as well as going over bumps etc. Dealer installed strut mount spacers and the noise is gone. There's a dealer bulletin out for that particular issue.
Do you have a copy of the bulletin? I am curious specifically what is causing the noise and what the specific fix is.
I noticed when I'm driving my Nissan nv200 and I'm driving at a slow speed of fast speed whenever I turn the steering wheel I can hear a cracking / grinding noise when the vehicle is parked it sounds like it's coming from the strut mount when someone was turning the wheel you can see the struts Moving and that's where the sound was coming from.
I've had the same knock in my steering for as long as I can remember.
The Nissan dealer couldn't find the issue, I've checked the front end, suspension/steering numerous times.
I just ignore it.
Thought i would add my 2 penneth in to the mix i first read this post around a year ago as i had the same issue,the steering would shack and feedback was felt through the wheel,i noticed this on bumpy roads, when the van was stationary the steering would have a slight play which pointed me to anti roll bar links etc,since mine was very old i replaced them still to find the problem was still there,i had a mechanic look whilst it was in for the MOT but he said it was perfect,any way last week i decided to take a look under the steering wheel and check the Universal joint,that seemed fine but what i did notice is the shaft going through the floor which was conected via the spline in the UJ was slight play,the bolt was really tight so i decided to slacken the both bolts on the UJ,then with some grips i clamped the lower shaft then with a hammer slightly taped it upper most so that it really fitted as far up the UJ as it could go then i added some Thread locker and tighten both sides of the UJ,i left it for 24 Hours before taking it for a drive.

The next day i was overjoyed the problem was resolved it know drives great especially as its a 2011 130000 mile van.

hope this helps
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